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Sykes Enterprises, Incorporated, together with its subsidiaries, provides multichannel demand generation and customer engagement solutions and services. The company's customer care services include handling billing inquiries and claims, activating customer accounts, resolving complaints, cross-selling/up-selling, and prequalifying and warranty management, as well as offers health information and dispatching roadside assistance. Its technical support services comprise support around complex networks, hardware and software, communications equipment, Internet access technology, and Internet portal usage. The company also provides customer acquisition services, which focuses around digital marketing, multichannel demand generation, and inbound up-selling and sales conversion, as well as outbound selling of its clients' products and services. In addition, it offers consulting, implementation, hosting, and managed services that help clients in back-office workflow; fulfillment services, such as order processing, inventory control, product delivery, and product returns handling; and enterprise support services comprising technical staffing services and outsourced corporate help desk solutions. The company provides its services through phone, email, social media, text messaging, chat, and digital self-service support. It serves corporations, medium-sized businesses, and public institutions in the financial services, communications, technology, transportation and leisure, healthcare, and other industries. The company operates in the United States, Canada, Latin America, Australia, the Asia Pacific Rim, Europe, the Middle East, and Africa. Sykes Enterprises, Incorporated was founded in 1977 and is headquartered in Tampa, Florida.
Fri, 18 Jun 2021
Sykes to be sold to Miami company in proposed $2.2 billion deal - The Business Journals
Fri, 18 Jun 2021
Sykes Shares Rise 30% on $2.2 Billion Buyout Bid from Sitel Group - streetwisereports.com
Fri, 18 Jun 2021
Sykes Enterprises to be Acquired by Sitel Group - citybiz
Thu, 12 Nov 2020
SYKES Announces Launch of SYKES Digital Services Division - Business Wire
Mon, 22 Oct 2018
Just Announced: Symphony Ventures acquired by SYKES Enterprises | SSON - SSON
| Price to Book Value: P/BV, a ratio used to compare book value to its current market price, to gauge whether a stock is valued properly. |
Outperform |
| Price to Earnings: PE, the ratio for valuing a company that measures its current share price relative to its earnings per share (EPS). |
Outperform |
| Discounted cash flow: DCF, a valuation method used to estimate the value of an investment based on its expected future cash flows. |
Outperform |
| Return on Assets: ROA, indicates how profitable a company is in relation to its total assets, how efficiently uses assets to generate a profit. |
Neutral |
| Return on Equity: ROE, a measure of financial performance calculated by dividing net income by equity. a gauge of profitability and efficiency. |
Neutral |
| Debt to Equity: evaluate financial leverage, reflects the ability of equity to cover outstanding debts in the event of a business downturn. |
Neutral |
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Exchange:
NASDAQ
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Sector:
Technology
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Industry:
Information Technology Services
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| Dividend Yield | 0% |
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